Client’s Perceived Challenge

A global technology platform provider, operating one of the world’s largest software ecosystems, faced increasing pressure on its in-house legal teams. Rapid business growth, complex software licensing models, and recurring peaks of activity around fiscal close, enterprise agreements, and compliance campaigns were stretching internal capacity. The client needed to scale legal execution without increasing fixed headcount, while protecting intellectual property, accelerating commercial activity, and improving monetization of its installed base.

Our Assessment of the Challenge

From our perspective, the challenge was not legal capability, but legal bandwidth and specialization at scale. The client’s internal teams were highly skilled but constrained by volume, timing, and the growing complexity of software licensing, IP risk, and compliance-driven commercial initiatives. There was a clear opportunity to introduce specialized external legal capacity, tightly integrated with internal counsel, to improve speed, consistency, and business impact—while maintaining full control and governance.

The Solution Delivered

We partnered with the client to extend and reinforce its legal function through a flexible, high-specialization legal services model tailored specifically to software vendors. Key elements of the solution included:

• Specialized Legal Outsourcing for Software Vendors We provided on-demand legal capacity to absorb peak workloads and high-volume activities, enabling the internal legal team to focus on strategic priorities while maintaining oversight and control.

• Contract Management & Entitlements Governance We supported large-scale contract review, drafting, and management activities, including contractual baselining, entitlement verification, and updates to license inventory databases. This ensured contractual clarity and improved control over software usage rights.

• Commercial Legal Support & Compliance Enablement Acting under the direction of in-house counsel, we delivered commercial legal support aligned with licensing and compliance initiatives, accelerating response times and supporting revenue-generating activities without compromising legal rigor.

• Pragmatic Legal Opinions on Licensing and IP Risk We delivered business-oriented legal opinions addressing licensing interpretation, IP risk, liability, and compliance exposure—integrating legal, technical, and commercial perspectives to support real-world decision-making.

• Anti-Piracy and IP Protection Initiatives We supported structured anti-piracy campaigns, including identification of unauthorized use, conversion of illegal users into licensed customers, and execution of appropriate legal remedies, strengthening long-term IP protection.

• Governance and Global Coverage The engagement operated under a clear governance model, with defined KPIs, service levels, and regular executive review. Multilingual and multi-jurisdictional coverage ensured consistent execution across regions.

The Results

The collaboration significantly enhanced the client’s legal effectiveness and business impact:

• Expanded legal execution capacity without increasing internal headcount.

• Faster turnaround on licensing, compliance, and commercial legal matters during peak periods.

• Improved control over entitlements, contracts, and installed base data.

• Stronger monetization of intellectual property assets through compliant usage and regularization.

• Reduced operational friction between Legal, Sales, and Compliance teams.

• A scalable legal services model aligned with the pace and complexity of a global software business.